We offer a great product with the latest features, but more importantly we have a solid responsive technical support team which stands behind our product. From the moment you "partner" with Compulink, an account coordinator focuses on making the business and data transition to the Advantage software as smooth as possible so you can start reaping the benefits from your investment quickly. 

Ongoing technical support is provided by individuals with expertise in all areas of practice management as well as computers and operating systems. We utilize the latest communication tools to answer your questions and solve your problems. 

Product feedback is continually encouraged from clients and is used to direct the evolution of our Advantage software. Ongoing continuing education seminars are performed throughout the country as part of your technical support services and Internet Based Training is provided as well. See the Training Department page for additional information.

Support Coverage

Included with the cost of each Advantage Program is a time period of Software Support ranging from ninety days to one year. Software support is available to help you with your questions, problems, and the on-going learning process. After your initial training, the Support Department will take over, providing you with additional in-depth assistance whenever needed.

Support is available to you and your staff free of charge, for the time period specified on your order. You receive unlimited 1-800 support line calls, our Electronic Communication, software updates free of charge, and free participation in our Continuing Education Seminars and Product Update Seminars held around the country. Our support desk is open from 5:00am PST through 5:30pm PST. After hours pager support is also available for an additional fee.  We also offer ongoing online training classes using Webex.

After your initial support expires, renewals are available on a quarterly or annual basis. Please contact our Sales Team for current rates for your Advantage program.

Customer Care Agreement

For more information about your support coverage, please see our Customer Care Agreement.

CBS Mail Download & Setup Instructions

Please see our CBSmail page for more information.